Play with Smart, Stay Safe with HB88

At HB88, every player is our priority. We believe that online entertainment should be fun, safe, and fully within your control. That is why we provide a range of tools, resources, and guides to keep your gaming experience positive and free from impact on your daily life.

Deposit Limit Tool
Play Time Limit
Take a Break
Self-Exclusion
Play for Entertainment
Set Your Own Limits
Protect Yourself & Your Family
Get Help When You Need It
18+ Only

Control Always at Your Fingertips

HB88 provides six key tools that you can use at any time to ensure your gaming experience stays fun and in control.

Daily / Weekly Deposit Limit

Set the maximum deposit amount you are comfortable with on a daily, weekly, or monthly basis. Once the limit is reached, our system will automatically block any additional deposits until the period resets. Limits can be reduced immediately, but increases will take 48 hours to take effect — as an added layer of protection for you.

Session Time Limit

Set how long you want to play in each session. When your set time is nearly up, the system will send an alert so you are aware of how long you have been playing. This helps you stay focused and prevents time from slipping by unnoticed.

Cool-Off Period

Need a short break? Use the cool-off feature to pause gaming activity for 24 hours, 7 days, or 30 days. During this period, your account remains active but you will not be able to make any deposits or play — a great time to relax and reflect.

Long-Term Self-Exclusion

For more serious protection, self-exclusion allows you to close access to your hb88 account for a period of 6 months, 1 year, 3 years, or permanently. Once activated, requests to reopen the account will not be entertained until the period expires — this is our commitment to your wellbeing.

Maximum Loss Limit

Set the maximum amount of losses you are willing to absorb within a given period. Once the loss limit is reached, you will no longer be able to play for that period even if there is still a remaining balance in your account. This feature is particularly useful for managing your entertainment budget with greater discipline.

Family Access Control

HB88 supports the use of parental control software to prevent access by underage family members. We also recommend enabling two-factor authentication (2FA) and keeping your password confidential to protect your account from unauthorised access.

What Is Responsible Gaming?

Responsible gaming is more than just a slogan — it is a core philosophy behind every design decision and policy at hb88. In short, responsible gaming means enjoying online entertainment as a fun recreational activity, not as a means to generate income or escape life's problems.

In Malaysia, more people are turning to online entertainment as a way to unwind after work. This is normal and healthy — as long as it is approached the right way. Problems begin when someone starts playing beyond their financial means, neglects family responsibilities, or uses gambling as a way to cope with life's pressures.

HB88 takes this responsibility seriously. We are not merely an entertainment platform — we also serve as a partner in ensuring every player stays mentally, financially, and emotionally well. This commitment is not just a promise on paper; it is put into practice through real systems, procedures, and support resources we provide.

hb88 Core Principles: Gaming should be a source of enjoyment, not a cause of stress. If playing starts to feel like an obligation or compulsion, that is a sign to pause and seek support.

Know Warning Signs

Early identification of a problem is key to an easier recovery. Here are the warning signs to watch for in yourself or someone you love:

Feeling stressed, anxious, or irritable when unable to play, or after experiencing a loss.
Borrowing money or selling assets to fund gambling.
Lying to family or friends about how much time and money you have spent gambling.
Constantly trying to "chase" lost money by continuing to play even as losses grow.
Neglecting work, family, or financial responsibilities due to excessive time spent gambling.
Unable to stop playing despite having intended to do so on multiple occasions.
Playing longer or spending more money than you originally planned.
Using gaming as an escape from personal problems, work stress, or feelings of sadness and loneliness.
Important: Acknowledging that there is a problem is the single bravest first step. If you or someone you care about is showing several of the signs above, please reach out to the HB88 support team or seek professional help. There is no shame in asking for assistance.

Assessment Quick Self-

Answer the following questions honestly. If you answer "Yes" to three or more questions, we encourage you to take protective measures or seek help.

1 Have you ever gambled with money that was meant for essential needs such as rent, utility bills, or food?
2 Do you feel the need to increase your wagering amounts over time to get the same level of excitement?
3 Have you ever tried to cut down or stop playing but failed despite multiple attempts?
4 Do you find yourself constantly thinking about gambling — planning your next session or figuring out ways to get money to play?
5 Has gambling affected your relationships with family, friends, or your work/study performance?
6 Have you ever hidden your gaming activity or the amount of money spent from people close to you?
Note: This assessment is not a medical diagnostic tool. It is solely a guide to help you evaluate your gaming behaviour patterns. For a professional assessment, please consult a mental health professional or a qualified gambling support organisation.

How to Set Limits at HB88

Setting limits is straightforward and can be done directly within your account. Follow these simple steps to activate the protection tools:

1
Login to Account

Log in to your HB88 account and go to the "Account Settings" or "Profile" section in the top right corner of the screen.

2
Select "Responsible Gaming"

In the settings menu, look for the dedicated "Responsible Gaming" or "Security & Limits" section to view all available options.

3
Select Limit Type

Choose the type of limit you want to set — deposit limit, loss limit, session time limit, or betting limit — and enter a value that suits your budget.

4
Confirm & Activate

Confirm your selection. Reduced limits take effect immediately. Increased limits require a 48-hour waiting period to protect you from impulsive decisions.

Question Frequently

Self-exclusion is a serious commitment and cannot be reversed before the designated period ends. This is intentional to protect you from impulsive decisions made during emotional moments. Once the period expires, you will need to contact our support team and go through an evaluation process before your account can be reactivated.

Your account balance remains safe and unaffected during the self-exclusion period. You may contact the HB88 support team to request a withdrawal of your balance even while the exclusion is active. Your funds are yours and are always protected.

HB88 conducts a rigorous Know Your Customer (KYC) process for all new accounts. Every player is required to submit valid identification documents to verify that they are 18 years of age or older. Accounts that have not completed the KYC process will be restricted from making deposits or withdrawals. We also monitor usage patterns to detect any signs of misuse.

No. All information related to responsible gaming, including the limits you set, your gaming patterns, and any communications with our support team, is kept strictly confidential. This data is not shared with any third party except as required by law. Your privacy is our priority.

In addition to the hb88 support team available 24/7, you can also access professional help through the Ministry of Health Malaysia (MOH) Psychological Helpline at 1800-88-0024. For dedicated gambling addiction support, Yayasan Kebajikan Negara and various private mental health centres also offer confidential and professional counselling services.
PLAY SAFE WITH HB88

Join hb88 — Safe, Controlled & Trusted Entertainment

Create your hb88 account today and enjoy thousands of slot games, Live Casino, Sports, and fish shooting games with complete peace of mind. Our responsible gaming tools are always on hand to keep your experience fun and fully in control.

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